1. How do I set up my profile?
After signing up, go to your vendor dashboard. Click “Store Settings” to upload your logo, photos, description, service areas, and pricing. A complete profile builds trust and boosts your chances of getting booked.
Can someone set up my profile for me?
Yes! Weddizon offers a done-for-you profile setup service that includes professional formatting and SEO optimization — so your vendor page stands out and attracts more clients.
Click here to explore our vendor service packages
After signing up, go to your vendor dashboard. Click “Store Settings” to upload your logo, photos, description, service areas, and pricing. A complete profile builds trust and boosts your chances of getting booked.
Can someone set up my profile for me?
Yes! Weddizon offers a done-for-you profile setup service that includes professional formatting and SEO optimization — so your vendor page stands out and attracts more clients.
Click here to explore our vendor service packages
2. Can I receive payments through the platform?
Yes — clients can pay you directly through the Weddizon platform. A 15% service fee is automatically deducted, and the remaining balance is sent to your PayPal account after you submit a withdrawal request from your dashboard.
How do I request a payout?
Once you’ve received a booking and the payment is processed, you can request a withdrawal from your vendor dashboard. After your request is reviewed, your payout (minus the 15% service fee) will be sent directly to your PayPal account.
Yes — clients can pay you directly through the Weddizon platform. A 15% service fee is automatically deducted, and the remaining balance is sent to your PayPal account after you submit a withdrawal request from your dashboard.
How do I request a payout?
Once you’ve received a booking and the payment is processed, you can request a withdrawal from your vendor dashboard. After your request is reviewed, your payout (minus the 15% service fee) will be sent directly to your PayPal account.
3. How long does it take to receive my payout?
Once you request a withdrawal from your vendor dashboard, your payout is typically processed within 3–5 business days.
How do I transfer my payout from PayPal to my bank or card?
Once the funds reach your PayPal account, simply link a Visa debit card or bank account in your PayPal wallet. You can then transfer the funds directly to your card or bank — usually within minutes, depending on your bank’s processing time.
Learn how to link a card to PayPal →
Once you request a withdrawal from your vendor dashboard, your payout is typically processed within 3–5 business days.
How do I transfer my payout from PayPal to my bank or card?
Once the funds reach your PayPal account, simply link a Visa debit card or bank account in your PayPal wallet. You can then transfer the funds directly to your card or bank — usually within minutes, depending on your bank’s processing time.
Learn how to link a card to PayPal →
4. How do I cancel my vendor subscription?
You can cancel your subscription anytime by logging into your Weddizon account and going to your home vendor dashboard. Next to your name you will see “( Membership: Subscription),” click Subscription and then “Cancel.” Please note: canceling stops future payments but does not refund past charges. You’ll retain access until the end of your current billing period.
5. Can I cancel an order or a booking?
Yes, you can cancel both product orders and service bookings directly from your vendor dashboard. Simply go to “Bookings” or “Orders,” select the item you want to cancel, and choose the cancellation option. Keep in mind that frequent cancellations may affect your vendor credibility, so always communicate with the customer before canceling when possible.
Yes, you can cancel both product orders and service bookings directly from your vendor dashboard. Simply go to “Bookings” or “Orders,” select the item you want to cancel, and choose the cancellation option. Keep in mind that frequent cancellations may affect your vendor credibility, so always communicate with the customer before canceling when possible.
6. If I cancel a booking or order, do I have to issue a refund?
Yes — if you cancel an order or booking, the customer is entitled to a full or partial refund based on your cancellation policy. You can process the refund directly from your vendor dashboard. We recommend clearly outlining your cancellation terms on your profile to avoid confusion or disputes.
Yes — if you cancel an order or booking, the customer is entitled to a full or partial refund based on your cancellation policy. You can process the refund directly from your vendor dashboard. We recommend clearly outlining your cancellation terms on your profile to avoid confusion or disputes.
7. What should I do if I need help canceling or refunding an order?
Contact the Weddizon support team immediately at help@weddizon.com. We’ll help you process the cancellation properly and ensure the customer is taken care of.
Contact the Weddizon support team immediately at help@weddizon.com. We’ll help you process the cancellation properly and ensure the customer is taken care of.
